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Not Yet. We cut out retail overheads like showroom and manpower cost to bring you the most direct prices from manufacturers. Providing you quality products at honest prices can only be achieved by doing things differently. We don’t cut corners. Instead, we find new and better ways to bring greater value to you.
Congrats on the new home! Yes, we can hold your order for up to 30 days. For furniture orders, you’ll be able to choose any delivery date within 30 days from the date your order will be ready for delivery.
Extra storage fees are applicable if you need to hold your order for more than 30 days. Simply send an email to [email protected]ik.com with your order number and preferred delivery date, and our Customer Happiness team will get back to you. Due to warehouse space constraints, we seek your understanding that such requests will be on case-by-case basis.
Simply write in to [email protected] with your order number and new address at least 1 working day before your scheduled delivery and our customer support team will update our system for you!
Do note that all our deliveries are routed back to back based on location, we seek your understanding that we will not be able to cater to last-minute request to change address. Once your order has been dispatched for delivery, we reserve the right to reschedule the delivery should there be a last minute change of delivery address.